Shipping policy

Aurora Carry Shipping Policy

Thank you for shopping with Aurora Carry! We’re thrilled to bring you the latest fashion trends. Please read our shipping policy below to ensure a smooth shopping experience.

1. Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is placed, you will receive an order confirmation email, followed by a shipping confirmation once your items are dispatched.

2. Shipping Times

  • Standard Shipping: 3-7 business days (depending on location)

  • Expedited Shipping: 1-3 business days (available at checkout for eligible orders)

  • International Shipping: 7-15 business days (varies by destination)

Please note that these shipping times are estimates and may vary due to factors beyond our control, such as customs delays or local postal services.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. We offer a range of options for you to choose from:

  • Standard Shipping: Free on orders over $100 (within the U.S.)

  • Standard Shipping: $5 for orders under $100 (within the U.S.)

  • Expedited Shipping: Price varies based on the delivery location.

International customers: Please note that shipping rates for international orders are calculated at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your package by clicking the link provided in the email or by visiting our tracking page on the website.

5. Shipping Restrictions

  • We currently ship to some countries.

  • We do not ship to P.O. Boxes.

  • We are not responsible for lost or stolen packages once they have been confirmed as delivered to the address provided at checkout.

6. International Shipping & Customs

International customers are responsible for any duties, taxes, or import fees associated with shipping to their country. These fees are determined by the customs authorities of the destination country and are beyond our control.

7. Damaged or Lost Packages

If your package is damaged during shipping or if it doesn’t arrive within the expected timeframe, please contact our customer service team  within 7 days of the expected delivery date. We will assist you in resolving the issue as quickly as possible.

8. Changes to Shipping Address

If you need to change the shipping address after placing an order, please contact us immediately at. We will do our best to accommodate the change before your order is dispatched. However, we cannot guarantee changes once the order is in transit.